Aftersales Services

Planned servicing helps keep equipment reliable and reduces the risk of unexpected downtime.

Macpac can structure planned service programmes around individual vehicles, fleets and operating locations.

Macpac can provide scheduled inspections, lubrication, operational checks and assessment of components for wear or developing faults.

Where remedial work is identified, our engineers can advise what requires immediate attention and what can be planned for a later maintenance visit.

Macpac can combine annual servicing with a LOLER Thorough Examination of applicable lifting equipment.

Combining these activities helps customers maintain equipment while reducing unnecessary vehicle downtime.

Our specialist field service engineers provide diagnostics and mobile repair support across the UK and Ireland.

Stocked service vehicles allow commonly required remedial work and component replacement to be completed in the field where practical.

Our objective is to minimise vehicle-off-road time and return the equipment to operation safely and efficiently.

Macpac supplies genuine replacement components for our bodies and bin lifting systems.

Our field service engineers also carry commonly required components where practical.

From routine mechanical and hydraulic work through to structural repairs, Macpac can support equipment throughout its working life.

Work can be carried out in the field or at an appropriate service facility depending on the repair.

Replacing equipment isn't always the most economical option.

Macpac can inspect older equipment and undertake refurbishment or reconditioning work where appropriate, helping extend operational life.

Macpac provides operator and maintenance training covering safe operation, daily checks, cleaning, lubrication and identification of developing faults.

For Maclifters supplied to other body manufacturers, Macpac can provide commissioning following installation, including operational checks and testing.

A LOLER Thorough Examination can also be undertaken as part of the commissioning process.

This provides body builders with specialist Macpac support through to completion of the lifting-equipment installation.

Macpac equipment is supplied with warranty cover subject to the applicable warranty terms and maintenance requirements.

Correct operation, routine inspections and scheduled servicing are important for maintaining warranty cover and maximising equipment reliability and service life.